Privacy Policy

Effective Date: October 17, 2025

Our Commitment to Your Privacy

At Four13 Digital, we take your privacy seriously. This policy explains how we collect, use, and protect your information when you visit our website (four13.co), use our services, or communicate with us. By using our site, you agree to the practices described here.

Information We Collect

Information You Provide Directly

When you reach out to us or use our services, you might share:

  • Your name and company name

  • Email address and phone number

  • Project details and business information

  • Billing and payment information (processed securely through third-party payment providers)

  • Any other information you choose to share when discussing your project needs

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

  • Your IP address and browser type

  • Device information and operating system

  • Pages you visit on our site and how long you spend there

  • The website that referred you to us

  • Your general location (city/country level)

Information from Third Parties

We may receive information about you from:

  • Our business partners and service providers

  • Social media platforms (when you interact with our social accounts)

  • Analytics and advertising partners

How We Use Your Information

We use your information to:

  • Provide our digital marketing and technical services

  • Communicate with you about your projects

  • Send project updates and important service information

  • Process payments and manage billing

  • Improve our services and website experience

  • Send marketing communications (only with your permission)

  • Protect against fraud and maintain security

  • Comply with legal obligations

How We Share Your Information

We don't sell your personal information. We only share it:

  • With Service Providers: We work with trusted companies that help us run our business, like hosting providers, email services, payment processors, and analytics tools. They only get the information they need to do their job.

  • For Your Projects: With your consent, we may share relevant information with third parties involved in delivering your project (like platform partners or integrated services).

  • When Required by Law: When Required by Law: We'll share information if legally required, such as responding to subpoenas, search warrants, or similar requests.

  • For Business Transfers: If Four13 Digital is acquired or merges with another company, your information may be transferred as part of that transaction.

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences

  • Understand how you use our website

  • Provide relevant advertising

  • Improve our services

  • Most browsers let you control cookies through their settings. Keep in mind that blocking cookies might affect some features of our website.We use tools like Google Analytics to understand website traffic and usage patterns. This helps us improve your experience on our site.

Your Privacy Choices

You have control over your information.

  • Access and Update: Contact us to request access to your personal information or to update incorrect information.

  • Marketing Emails: You can unsubscribe from marketing emails using the link at the bottom of any promotional email. Note that we'll still send you service-related communications about your projects.

  • Cookies: You can manage cookie preferences through your browser settings.

  • Delete Your Information: You can request that we delete your personal information, though we may need to keep some information for legal or business purposes.

Data Security

We implement appropriate technical and organizational measures to protect your information. This includes:

  • Secure SSL connections for data transmission

  • Regular security assessments

  • Limited access to personal information (only team members who need it)

  • Secure storage and encryption practices

  • While we work hard to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we're committed to protecting your data to the best of our ability.

Data Retention

We keep your information only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

  • When we no longer need your information, we securely delete or anonymize it.

Children's Privacy

Our services are not intended for children. We do not knowingly collect information from minors. If we learn we've collected such information, we will delete it promptly.

International Data Transfers

We're based in the United States. If you're accessing our services from outside the US, please understand that your information may be transferred to, stored, and processed in the US where privacy laws may differ from your country.

Your Rights

Depending on your location, you may have rights regarding your personal information, such as the ability to access, correct, or delete it, or to opt out of certain uses.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we'll update the “Last Updated” date shown below. For significant changes, we'll notify you by email or through a notice on our website.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out through our contact form.